Terms and Conditions

You may use the website for lawful personal and business purposes. You may not damage the site, interfere with its operation, introduce malicious code, try to bypass access controls, copy protected material without permission, or use the site in a way that violates another person's rights.

You may join the She Knows How newsletter by submitting the signup form and agreeing to receive tutorials, business tips, product updates, and occasional offers by email.

You may unsubscribe at any time through the link in a marketing email or by contacting [email protected]. Joining the newsletter does not create a paid subscription, a customer account, or a promise that a particular product will become available.

You are responsible for providing an email address you can access. We may decline or remove submissions that appear fraudulent, automated, abusive, or unlawful.

You may create or receive access to a customer portal account. You are responsible for keeping your login information secure and for activity under your account. Do not share login credentials or try to access content or account information that has not been made available to you.

Portal access may show tutorials or other resources associated with an authorized account. Access to the portal does not create a right to products, content, or services that have not been assigned to that account. Contact [email protected] if you believe your access is incorrect or your account has been used without permission.

The website, branding, text, graphics, photographs, and original materials are owned by She Knows How or used with permission. You may view the public website for your own personal or business learning. You may not republish, distribute, sell, or claim ownership of the content without written permission.

She Knows How provides educational information and practical business guidance. The website does not promise a particular revenue result, business outcome, platform approval, email-delivery rate, or uninterrupted operation of a third-party service. You remain responsible for your own business decisions and for checking the rules that apply to your business. Email Studio uses AI to generate drafts. AI-generated content may be incomplete, inaccurate, or unsuitable for a particular audience or platform. You are responsible for reviewing, editing, and approving generated content before using or sending it. She Knows How does not guarantee sales, deliverability, legal compliance, platform approval, or other results from AI-generated content.

The website uses or may link to services operated by other companies. Those companies control their own websites, products, prices, availability, and terms. A link does not mean She Knows How controls or guarantees the third-party service.

We may update, suspend, or remove website content when needed. We do not promise that every page or feature will always be available or free from errors. Nothing in these Terms excludes a right or remedy that cannot legally be excluded.

You may not use the website to:

• break the law or encourage unlawful conduct;
• interfere with the site's security or normal operation;
• collect information about other visitors without permission;
• send spam, malicious code, or automated requests that burden the service; or
• copy or distribute protected content beyond what the law permits.

Email Studio Starter costs $29 as a one-time purchase and includes 100 non-expiring generation credits. Email Studio Plus costs $12 per month and includes 100 credits per billing period; unused monthly credits expire when the next billing period begins. A refill costs $4.99 and includes 25 credits that expire 12 months after purchase. Eligible tutorial buyers may choose an optional 30-day free Plus trial. The trial requires payment authorization and express consent to automatic renewal at $12 per month unless canceled. Canceling Plus, including during a trial, stops future charges and ends Plus benefits immediately. Purchased tutorial access and any unused, unexpired Starter or refill credits that remain eligible are not removed by Plus cancellation. Cleo is Coming Soon and is not currently included as an active Plus benefit.

We may update these Terms when the website, newsletter, or legal requirements change. The current version will appear on this page with its effective date. Changes will apply from the stated effective date and will not create retroactive payment obligations.

These Terms are governed by California law, without regard to conflict-of-law rules. Before starting a formal dispute, please contact [email protected] so we can try to resolve the issue directly. Nothing in these Terms limits a right or remedy that cannot legally be limited.

Email: [email protected]